Terms and conditions

1. INTRODUCTION

1.1. You agree to be legally bound by this contract when you buy any goods/products on our website. This includes our site terms and conditions, any documents referred to in them, and any additional terms and conditions that we may add, or replace in this contract. If so, you will be notified one month prior to any change that may take place.

2. INFORMATION PROVIDED BY US

2.1. As stipulated by law, the Consumer Contracts including information/additional charges disclose that we should give you main information before any binding contract between us is made. To know more about this, please read the confirmation email (see clause 4.3), or contact us through any contact details mentioned above.

2.2. After concluding a legally binding contract between us, and in case we need to do any change in main information, we can do it after taking your consent to it.

2.3. The main information given to you by law forms part of this contract.

3. YOUR PRIVACY AND PERSONAL INFORMATION

3.1. Our Privacy Policy is available at https://meetntap.com//privacy_policy/

3.2. Any personal information you provide to us will be dealt with in line with our Privacy Policy, which includes the data collected, how and why we collect such data, store, use and share it, your rights concerning your personal information and ways to contact us and the supervisory authorities in case you have a question or complaint regarding the same. 

4. ORDERING GOODS/PRODUCTS FROM US

4.1. When placing an order on our website, make sure to read and check your order carefully before submitting it. Nevertheless, you can correct any errors before submitting it to us.

4.2. We will confirm any order you make by email, once you place your order at the end of the online checkout and payment process.

4.3. We will contact you in case your order didn’t take place/ rejected due to the following reasons: 

(a) Goods/products are unavailable;

(b) your payment is not authorized;

(c) you are not eligible to buy the goods from us;

(d) we are not eligible to sell the goods to you;

(e) you have ordered many goods; or

(f) there’s a mistake on the pricing or description of the goods/products.

4.4. Your order is only accepted when you receive a confirmation email from us; and consequently, the legally binding contract between us will be in place and we will dispatch the goods/products to you.

4.5. You can buy any goods/products from the website, even if you are under the age of 18.

5. COMPANY LOGO/DESIGN USAGE

5.1. You acknowledge you have full authorization to use the company’s logo/design, for being the company’s director, owner, employee, agency or any other authorized persons.

5.2. We are not held responsible for any issues that may arise from the logo/design usage to which you have acknowledged in point 5.1.

5.3. We reserve the full right to request further written information concerning the use of logo/design at any time.

6. DELIVERY

6.1. To deliver our goods/products, we use DHL, where the estimated delivery date is mentioned in the confirmation email.

6.3. We will notify you of a revised estimated delivery date in case something happens that is outside of our control and

the estimated delivery date of.

6.4. We will deliver the goods/products to the address you provide to us. 

6.5. If we cannot deliver your goods/products within the specified timeframe, and unless agreed between us otherwise, we will notify you.

6.6. You shall be responsible for the goods/products when delivered to you.

6.7. If you are ordering goods/products outside of Qatar, contact us via our website for arrangements before placing your order.

7. PAYMENT

7.1. We accept all credit cards.

7.2. We will do our best to ensure the security and privacy of the information you provide when paying for the goods/products by using an encrypted secure payment. However, if a third-party gains unauthorized access to any information given to us and in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may arise.

7.3. All payments by credit or debit card need to be authorized by the relevant card issuer. For further safety, we may also use extra security steps through Verified by Visa, Mastercard®SecureCodeTM, or American Express SafeKey.

7.4. If we didn’t receive your payment and you have already received the goods/products, you must pay for such goods/products immediately.

7.5. You acknowledge that you’re aware that the price of the goods/products are is in US Dollars, includes VAT at the applicable rate and does not include the delivery expenses (You can check delivery options and costs on our website before placing your order).

8. NATURE OF THE GOODS/PRODUCTS

8.1. We will provide you with goods/products that comply with your legal rights.

8.2. Goods/products packaging and colors may vary from that shown on our website.

9. DEFECTIVE GOODS/PRODUCTS

9.1. Custom MeetnTap products include any goods/products that are designed, customized, or inscribed, such as names, company brands, printing or any other form of product personalization or alteration shall not be eligible to a refund. Only replacements apply to faulty software/application that cannot be adjusted.

9.2. Contact us through our contact details mentioned above, if you want us to repair the goods/products or replace the goods/products.

12. END OF THE CONTRACT

12.1. In case of contract cancelation, we have the right to receive any money that you owe to us under this contract.

13. OUR RESPONSIBILITY LIMITATION 

13.1. Excluding any legal responsibility that we cannot exclude in law (like death or personal injury) or arising under applicable laws concerning your personal information protection, we shall not be responsible for any losses that are not foreseeable to when the contract was concluded or that were not caused by any breach on our part, as well as business and non-consumers losses.

14. DISPUTES

14.1. We will do our best to resolve any disputes that may arise with no delay.

14.2. Contact us at earliest if you are unhappy with the goods/products, our services, or any other matter.

15. THIRD-PARTY RIGHTS

The party to this contract has the sole right to enforce any term of this contract.